:root{--sky-50:#f0f9ff;--sky-100:#e0f2fe;--sky-200:#bae6fd;--sky-300:#7dd3fc;--sky-400:#38bdf8;--sky-500:#0ea5e9;--sky-600:#0284c7;--sky-700:#0369a1;--ink:#0f172a;--ink-soft:#475569;--ink-faint:#94a3b8;--line:#e2e8f0;--surface:#fff;--bg:#f0f9ff;--ok:#16a34a;--ok-bg:#dcfce7;--warn:#d97706;--warn-bg:#fef3c7;--danger:#dc2626;--danger-bg:#fee2e2;--info:#0284c7;--info-bg:#e0f2fe;--radius:14px;--radius-sm:10px;--shadow:0 1px 2px #0f172a0a,0 4px 16px #0284c70f;--shadow-lg:0 8px 30px #0284c71f}*{box-sizing:border-box;margin:0;padding:0}#root,body,html{height:100%}body{-webkit-font-smoothing:antialiased;background:radial-gradient(1200px 500px at 50% -10%,#e0f2fe,#0000 60%),#f0f9ff;background:radial-gradient(1200px 500px at 50% -10%,var(--sky-100),#0000 60%),var(--bg);color:#0f172a;color:var(--ink);font-family:Plus Jakarta Sans,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;line-height:1.5}.app-shell{display:flex;flex-direction:column;margin:0 auto;max-width:480px;min-height:100%;position:relative}.screen{flex:1 1;padding:16px 16px 96px}.topbar{-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);background:#ffffffd9;border-bottom:1px solid #e2e8f0;border-bottom:1px solid var(--line);gap:12px;justify-content:space-between;padding:14px 16px;position:-webkit-sticky;position:sticky;top:0;z-index:20}.brand,.topbar{align-items:center;display:flex}.brand{color:#0f172a;color:var(--ink);font-size:17px;font-weight:800;gap:10px;letter-spacing:-.02em}.brand .logo{background:linear-gradient(135deg,#38bdf8,#0284c7);background:linear-gradient(135deg,var(--sky-400),var(--sky-600));border-radius:10px;box-shadow:0 4px 12px #0284c759;color:#fff;display:grid;font-size:18px;height:34px;place-items:center;width:34px}.brand small{color:#0284c7;color:var(--sky-600);display:block;font-size:11px;font-weight:500;letter-spacing:0}.card{background:#fff;background:var(--surface);border:1px solid #e2e8f0;border:1px solid var(--line);border-radius:14px;border-radius:var(--radius);box-shadow:0 1px 2px #0f172a0a,0 4px 16px #0284c70f;box-shadow:var(--shadow);padding:18px}.card+.card{margin-top:14px}h1{font-size:24px;font-weight:800;letter-spacing:-.03em}h2{font-size:18px;font-weight:700;letter-spacing:-.02em}.muted{color:#475569;color:var(--ink-soft);font-size:14px}.faint{color:#94a3b8;color:var(--ink-faint);font-size:13px}.field{margin-bottom:14px}.label{color:#475569;color:var(--ink-soft);display:block;font-size:13px;font-weight:600;margin-bottom:6px}.input,.select,.textarea{background:#f0f9ff;background:var(--sky-50);border:1.5px solid #e2e8f0;border:1.5px solid var(--line);border-radius:10px;border-radius:var(--radius-sm);color:#0f172a;color:var(--ink);font:inherit;font-size:16px;outline:none;padding:12px 14px;transition:border-color .15s,box-shadow .15s,background .15s;width:100%}.input:focus,.select:focus,.textarea:focus{background:#fff;border-color:#38bdf8;border-color:var(--sky-400);box-shadow:0 0 0 4px #e0f2fe;box-shadow:0 0 0 4px var(--sky-100)}.textarea{min-height:90px;resize:vertical}.select{-webkit-appearance:none;appearance:none;background-image:url("data:image/svg+xml;charset=utf-8,%3Csvg xmlns='http://www.w3.org/2000/svg' width='20' height='20' fill='none' stroke='%230284c7' stroke-width='2'%3E%3Cpath d='m6 8 4 4 4-4'/%3E%3C/svg%3E");background-position:right 12px center;background-repeat:no-repeat;padding-right:40px}.pin-input{font-size:24px;font-weight:700;letter-spacing:12px;text-align:center}.btn{align-items:center;border:none;border-radius:10px;border-radius:var(--radius-sm);cursor:pointer;display:inline-flex;font:inherit;font-size:16px;font-weight:700;gap:8px;justify-content:center;padding:14px 18px;transition:transform .08s,box-shadow .15s,background .15s;width:100%}.btn:active{transform:scale(.98)}.btn-primary{background:linear-gradient(135deg,#0ea5e9,#0284c7);background:linear-gradient(135deg,var(--sky-500),var(--sky-600));box-shadow:0 6px 18px #0284c759;color:#fff}.btn-primary:disabled{box-shadow:none;cursor:not-allowed;opacity:.6}.btn-ghost{background:#f0f9ff;background:var(--sky-50);border:1.5px solid #bae6fd;border:1.5px solid var(--sky-200);color:#0369a1;color:var(--sky-700)}.btn-sm{border-radius:9px;font-size:14px;padding:9px 14px;width:auto}.seg{grid-gap:8px;display:grid;gap:8px;grid-template-columns:repeat(4,1fr)}.seg.cols-3{grid-template-columns:repeat(3,1fr)}.seg.cols-2{grid-template-columns:repeat(2,1fr)}.seg-btn{background:#fff;border:1.5px solid #e2e8f0;border:1.5px solid var(--line);border-radius:10px;border-radius:var(--radius-sm);color:#475569;color:var(--ink-soft);cursor:pointer;font:inherit;font-size:13px;font-weight:600;padding:11px 6px;text-align:center;transition:all .12s}.seg-btn.active{background:#f0f9ff;background:var(--sky-50);border-color:#0ea5e9;border-color:var(--sky-500);box-shadow:0 0 0 3px #e0f2fe;box-shadow:0 0 0 3px var(--sky-100);color:#0369a1;color:var(--sky-700)}.seg-btn.p-critical.active{background:#fee2e2;background:var(--danger-bg);border-color:#dc2626;border-color:var(--danger);box-shadow:0 0 0 3px #fecaca;color:#dc2626;color:var(--danger)}.seg-btn.p-high.active{background:#fef3c7;background:var(--warn-bg);border-color:#d97706;border-color:var(--warn);box-shadow:0 0 0 3px #fde68a;color:#d97706;color:var(--warn)}.seg-btn.p-medium.active{background:#f0f9ff;background:var(--sky-50);border-color:#0ea5e9;border-color:var(--sky-500);box-shadow:0 0 0 3px #e0f2fe;box-shadow:0 0 0 3px var(--sky-100);color:#0369a1;color:var(--sky-700)}.seg-btn.p-low.active{background:#dcfce7;background:var(--ok-bg);border-color:#16a34a;border-color:var(--ok);box-shadow:0 0 0 3px #bbf7d0;color:#16a34a;color:var(--ok)}.badge{align-items:center;border-radius:999px;display:inline-flex;font-size:12px;font-weight:700;gap:5px;padding:4px 10px}.badge.dot:before{background:currentColor;border-radius:50%;content:"";height:6px;width:6px}.b-open{background:#e0f2fe;background:var(--info-bg);color:#0284c7;color:var(--info)}.b-inprogress{background:#fef3c7;background:var(--warn-bg);color:#d97706;color:var(--warn)}.b-resolved{background:#dcfce7;background:var(--ok-bg);color:#16a34a;color:var(--ok)}.b-closed{background:#f1f5f9;color:#475569;color:var(--ink-soft)}.b-critical{background:#fee2e2;background:var(--danger-bg);color:#dc2626;color:var(--danger)}.b-high{background:#fef3c7;background:var(--warn-bg);color:#d97706;color:var(--warn)}.b-medium{background:#e0f2fe;background:var(--sky-100);color:#0369a1;color:var(--sky-700)}.b-low{background:#dcfce7;background:var(--ok-bg);color:#16a34a;color:var(--ok)}.ticket{background:#fff;background:var(--surface);border:1px solid #e2e8f0;border:1px solid var(--line);border-radius:14px;border-radius:var(--radius);box-shadow:0 1px 2px #0f172a0a,0 4px 16px #0284c70f;box-shadow:var(--shadow);cursor:pointer;margin-bottom:12px;padding:16px;transition:transform .08s,box-shadow .15s}.ticket:active{transform:scale(.99)}.ticket-head{align-items:flex-start;display:flex;gap:10px;justify-content:space-between}.ticket-title{font-size:15px;font-weight:700;line-height:1.35}.ticket-meta{align-items:center;display:flex;flex-wrap:wrap;gap:6px;margin-top:10px}.ticket-area{background:#f0f9ff;background:var(--sky-50);border:1px solid #bae6fd;border:1px solid var(--sky-200);border-radius:999px;color:#0369a1;color:var(--sky-700);font-size:12px;font-weight:600;padding:3px 9px}.thumbs{display:flex;flex-wrap:wrap;gap:8px;margin-top:10px}.thumb{background:#f0f9ff;background:var(--sky-50);border:1px solid #e2e8f0;border:1px solid var(--line);border-radius:10px;height:72px;overflow:hidden;position:relative;width:72px}.thumb img{display:block;height:100%;object-fit:cover;width:100%}.thumb .x{background:#0f172a99;border:none;border-radius:50%;cursor:pointer;font-size:12px;height:20px;line-height:20px;right:3px;top:3px;width:20px}.thumb .sz,.thumb .x{color:#fff;position:absolute;text-align:center}.thumb .sz{background:#0f172a8c;bottom:0;font-size:9px;left:0;padding:1px;right:0}.upload-tile{grid-gap:2px;background:#f0f9ff;background:var(--sky-50);border:1.5px dashed #7dd3fc;border:1.5px dashed var(--sky-300);border-radius:10px;color:#0284c7;color:var(--sky-600);cursor:pointer;display:grid;font-size:11px;font-weight:600;gap:2px;height:72px;place-items:center;text-align:center;width:72px}.upload-tile span.ic{font-size:22px;line-height:1}.bottomnav{-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);background:#ffffffeb;border-top:1px solid #e2e8f0;border-top:1px solid var(--line);bottom:0;display:flex;justify-content:space-around;left:50%;max-width:480px;padding:8px 8px calc(8px + env(safe-area-inset-bottom));position:fixed;transform:translateX(-50%);width:100%;z-index:30}.navbtn{align-items:center;background:none;border:none;color:#94a3b8;color:var(--ink-faint);cursor:pointer;display:flex;flex:1 1;flex-direction:column;font-size:11px;font-weight:600;gap:2px;padding:4px}.navbtn .ic{font-size:20px}.navbtn.active{color:#0284c7;color:var(--sky-600)}.fab{background:linear-gradient(135deg,#0ea5e9,#0284c7);background:linear-gradient(135deg,var(--sky-500),var(--sky-600));border:none;border-radius:18px;bottom:calc(76px + env(safe-area-inset-bottom));box-shadow:0 8px 30px #0284c71f;box-shadow:var(--shadow-lg);color:#fff;cursor:pointer;display:grid;font-size:26px;height:56px;left:auto;place-items:center;position:fixed;right:16px;width:56px;z-index:31}@media (min-width:480px){.fab{right:calc(50% - 224px)}}.center-stack{display:flex;flex-direction:column;justify-content:center;min-height:100%;padding:24px 20px}.divider{background:#e2e8f0;background:var(--line);height:1px;margin:14px 0}.row{display:flex;gap:10px}.row>*{flex:1 1}.error-text{color:#dc2626;color:var(--danger);font-size:13px;font-weight:600;margin-top:8px}.mic-btn{background:#f0f9ff;background:var(--sky-50);border:1.5px solid #bae6fd;border:1.5px solid var(--sky-200);border-radius:999px;color:#0369a1;color:var(--sky-700);cursor:pointer;font:inherit;font-size:12px;font-weight:700;padding:6px 12px;transition:all .15s}.mic-btn:active{transform:scale(.96)}.mic-btn.rec{animation:micpulse 1.2s ease-in-out infinite;background:#fee2e2;background:var(--danger-bg);border-color:#dc2626;border-color:var(--danger);color:#dc2626;color:var(--danger)}@keyframes micpulse{0%,to{box-shadow:0 0 0 0 #dc262659}50%{box-shadow:0 0 0 6px #dc262600}}.ok-text{color:#16a34a;color:var(--ok);font-size:13px;font-weight:600;margin-top:8px}.kv{border-bottom:1px dashed #e2e8f0;border-bottom:1px dashed var(--line);display:flex;font-size:14px;justify-content:space-between;padding:7px 0}.kv:last-child{border-bottom:none}.kv .k{color:#475569;color:var(--ink-soft)}.kv .v{font-weight:600;text-align:right}.empty{color:#94a3b8;color:var(--ink-faint);padding:50px 20px;text-align:center}.empty .ic{display:block;font-size:44px;margin-bottom:10px}.spinner{animation:spin .7s linear infinite;border:2.5px solid #fff6;border-radius:50%;border-top-color:#fff;height:18px;width:18px}@keyframes spin{to{transform:rotate(1turn)}}.loading-wrap{display:flex;justify-content:center;padding:50px}.loading-wrap .spinner{border-color:#bae6fd;border-color:var(--sky-200);border-top-color:#0284c7;border-top-color:var(--sky-600);height:28px;width:28px}
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